Privacy Policy

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At Designed by Lainie (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We may collect the following personal information when you contact us or make a booking:

• Full name
• Email address
• Telephone number
• Event date and venue
• Delivery or collection details (where applicable)
• Any additional information you choose to provide in your enquiry

2. How We Collect Your Information

We collect information when you:

• Submit an enquiry through our website
• Contact us by email
• Message us via social media
• Make a booking with us
• Complete payment for your booking

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Prepare quotations
• Confirm and manage bookings
• Arrange collection or delivery
• Contact you regarding your booking
• Process payments and issue invoices
• Meet our legal and accounting obligations

We will only use your personal information for these purposes and will never sell your personal data.

4. Sharing Your Information

Your information will only be shared where necessary, for example:

• With trusted service providers who help us operate our business (such as payment processors or accounting services)
• Where required by law

We do not sell or rent your personal information to third parties.

5. How We Store Your Information

We take reasonable steps to keep your personal information secure and protect it from unauthorised access, loss or misuse.

6. How Long We Keep Your Information

We will only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, tax and accounting requirements.

7. Your Rights

Under UK data protection law, you have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request that we delete your personal information where appropriate.
• Object to or restrict how we process your personal information in certain circumstances.

If you would like to exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can manage your cookie preferences through your browser settings or any cookie banner displayed on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Designed by Lainie

Email: designedbylainie@outlook.com

Website: www.designedbylainie.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will replace previous versions.